Refund policy

We put a lot of thought into every item we send out — which makes it all the more disappointing when something arrives less than perfect. If that happens, we’ll make it right. No dramatic monologue required.

We offer refunds for:

• Items sent incorrectly

• Damaged or defective products

You have 30 days from your purchase date to submit a refund request. We’d say don’t wait, but we understand — life gets busy, chapters get long.

Email us at support@hcrclub.com with your order number and a brief description of the issue. We’ll take it from there.

This policy may be updated from time to time, because even policies have second editions. The most current version is always available by reaching out to us at support@hcrclub.com.

A small but important note: Please follow the washing and care instructions included with your order. Your gear is built to last — help us help you.